Split Row Halo Diamond Engagement Rings Setting by Diamonds Direct Des

back to gallery

Faq's

Have Any Questions?

What are lab grown diamonds or lab created diamonds

Lab-grown or lab-created diamonds are artificially produced in a laboratory, using advanced techniques that replicate the natural diamond formation process. They possess the same chemical, physical, and optical characteristics as mined diamonds. The two main methods are High Pressure, High Temperature (HPHT) and Chemical Vapor Deposition (CVD). These diamonds offer an ethical and environmentally friendly alternative to traditional mining, avoiding the associated conflicts and ecological impacts.

Is the metal in this product solid or plated?

All our rings are crafted from genuine solid sterling silver, 10k, 14k, 18k, and 950 Platinum.

Can you create bespoke engagement rings upon request?

Yes, we specialize in crafting custom engagement rings. Please reach out to us with your dream engagement ring design, and we will assist in bringing your vision to life.

Do you provide engraving services?

Yes, we do provide engraving services. You can specify your engraving details in the notes during checkout. If you haven't provided engraving instructions during checkout, please email us the details before the ring is shipped out.

Is there a warranty for the rings?

Indeed, we offer a 6-month warranty and lifetime servicing for our rings.

Do your lab-grown diamonds come with certifications?

Yes, we offer IGI certification for lab-grown diamond rings that are over 1 carat. For diamonds below 1 carat, certification is available for an additional fee of USD 94. We provide these certificates to ensure transparency and authenticity, which can also be used for jewelry appraisal purposes.

Do you provide pictures of the ring prior to dispatching it?

Yes, we will send you pictures of the ring for your approval before it is shipped out.

Is it possible to resize my ring?

Certainly, we offer ring resizing services. Please contact us for further information and assistance with the process.

What is the estimated shipping time for the product?

The product requires 7-8 days for shipping. The precise ship-out date for each product is provided on its detail page, where you can refer for an estimated timeline.

Is international shipping available?

Yes, we offer global shipping, covering major countries such as the USA, Canada, the UK, Australia, Middle Eastern countries, Hong Kong, New Zealand, Japan, Singapore, Malaysia, India, Germany, France, Italy, Sweden, Spain, Belgium, the Netherlands, Brazil, Argentina, Mexico, Denmark, Ireland, Switzerland, Portugal, and many others.

How will my order be shipped?

We offer two shipping options: economy shipping, which is free and takes about 2 weeks for delivery after the product is shipped, and express shipping, which delivers within 5-7 days after shipment. You can choose your preferred shipping method at checkout. If you didn't select a shipping option, please send us a message and we will provide further instructions.

Is a rush order service available?

Yes, we offer a rush order service that decreases the shipping time for an additional fee of USD 50. Please get in touch with us before placing your order for this service.

What payment methods do you accept?

Do you provide layaway payment options?

Certainly, we offer installment payments through Bread Payments, similar to an after-pay service. The interest may vary depending on the customer, and in some cases, it may be interest-free. If you prefer not to use Bread Payments, you can email us, and we can send you an invoice for 50% of the payment at the time of the order and the remaining 50% at the time of shipping.

What is your return policy?

We have a 30-day return and exchange policy. If you have any questions or need instructions regarding returns, please contact us. Please ensure that you return the ring with its original packaging.

What is the process for exchanging the product?

If for any reason you are not satisfied with the product or require modifications, we offer a 30-day exchange policy. Kindly email us for further details and instructions on how to proceed with the exchange

How long does it take to receive a refund after the return has been initiated?

The refund will be processed within 2 days after we have received and inspected the return.

faq's

Have Any Questions?

What is a Wedding Band?

A wedding band is a ring, typically made of metal, worn to symbolize marriage. Unlike engagement rings, which are often ornate and contain diamonds or other gemstones, wedding bands are usually simpler in design. They are exchanged by couples during their wedding ceremony and are worn on the ring finger, representing their commitment and the bond of marriage.

What is Moissanite?

Moissanite is a lustrous gemstone known for its diamond-like appearance but with a more affordable price tag. Originally discovered in 1893, it's made of silicon carbide. Rare in nature, moissanite is typically lab-created, boasting exceptional hardness, brilliant sparkle, and durability, making it a popular choice for jewelry.

ตะกร้าสินค้าของคุณว่างอยู่

ตะกร้าสินค้าของคุณ

ยอดทั้งหมดโดยประมาณ

Split Row Halo Diamond Engagement Rings Setting by Diamonds Direct Designs